Privacy and Cookie Policy

Welcome to Pet Id Tags privacy policy. Everybody hates junk mail, we don't like receiving any and we certainly don't intend to send any either !

As from 25 May 2018 any changes in data recorded for customers, employees and suppliers in the EU must be recorded and those records retained in accordance with our Privacy Policy. Any data held prior to 25 May 2018 has been recorded properly and held securely as can be seen by the Data Audit carried out.
Additional Customer Details.
As from 25 May 2018 if there is a new customer they must agree positively to our Privacy Policy before registering any of their data. This positive agreement must retained and filed so it can be referred to at any time.

Customer Requests
If a customer asks for the data we hold about them this must be given to them within 24 hours and a record kept that the information has been passed and what information was given. If a customer asks for their information to be deleted this must be confirmed in writing within 24 hours and a record kept of this. (When customer records are requested to be deleted and this customer has previously had transactions with us the accounting records must be retained for legal reasons and this information must be passed on to the customer) The customer records in the website and newsletter software must be deleted.

Privacy Policy
The Privacy Policy must be updated at least on an annual basis. If matters arise prior to a review the Privacy Policy can be amended. If there any changes required these must also be made to the Privacy Policy on the website.
Breach of Data 
If there is a breach of the data held by Bell Gift Group, this must be first assessed as to whether it is a serious breach or not. If it is not a serious breach then actions must be taken to stop this breach in the future.
If the breach is a serious breach then the ICO must be told within 72 hours and any individual also informed within 72 hours. An action plan must then be made to minimise any breaches in the future


Bell Gift Group

1. Your personal data - what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller's possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the "GDPR").

2. Who are we? 
Bell Gift Group is the data controller (contact details below). This means it decides how your personal data is processed and for what purposes.

3. How do we process your personal data?
Bell Gift Group complies with its obligations under the "GDPR" by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: -
" To enable us to inform you or any changes to our trading policies;
" To enable us to inform you of any changes in prices; 
" To enable us to inform you of any new products; 
" To inform you of any events and exhibitions we are attending; 
" To inform you of any event that may change the basis of trading with us;
" To allow you access to our trade only website;
" To allow you to order on our website;

4. What is the legal basis for processing your personal data?
" Explicit consent of the data subject so that we can keep you informed about news, events, changes to our trading policies, new products and changes in prices.
" Processing is necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement;
" Processing is necessary completing orders, deliveries and returns:

5. Sharing your personal data
Your personal data will be treated as strictly confidential. We will not share your data with third parties.

6. How long do we keep your personal data ?
We keep data in accordance with the ''GDPR'' and we keep it until you request us to delete it or alter the data that we hold about you.

7. Your rights and your personal data 
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -
" The right to request a copy of your personal data which Bell Gift Group holds about you; 
" The right to request that Bell Gift Group corrects any personal data if it is found to be inaccurate or out of date; 
" The right to request your personal data is erased where it is no longer necessary for Bell Gift Group to retain such data;
" The right to withdraw your consent to the processing at any time
" The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [Only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means].
" The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
" The right to object to the processing of personal data, (where applicable) [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics]
" The right to lodge a complaint with the Information Commissioners Office.

8. Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

9. Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact the The Managing Director Bell Gift Group, Tolcarne, St Anta Road, St Ives TR26 2LE 01736 799089


What are cookies?

Like most websites, we use cookies to collect information. Cookies are small data files which are placed on your computer or other devices as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and to help you shop with us online.

Types of cookies we use:

We do not use cookies that contain any information that personally identifies you.

The cookies used on the website fall into 4 groups:

Functional cookies
Functional cookies are strictly necessary to provide the services of the shop, as well as for its correct functioning

Advertising cookies
Advertising cookies collect information about the advertisements shown to users of the website.

Analytical cookies
Analytical cookies collect information about the user's browsing experience in the shop.

Performance cookies
Performance cookies are used to improve the browsing experience and optimise the operation of the shop.

How we use cookies

We may use the information we obtain from your use of our cookies for the following purposes:

    to recognise your computer when you visit the website
    to track you as you navigate the website, and to enable the use of any e-commerce facilities
    to improve the website’s usability
    to analyse the use of the website
    to personalise the website for you

Third party cookies

When you use the website, you may also be sent third party cookies.

Our advertisers and service providers may send you cookies. They may use the information they obtain from your use of their cookies:

    to track your browser across multiple websites
    to build a profile of your web surfing
    to target advertisements which may be of particular interest to you.

We use the following advertising cookies:

Cookie Provider Purpose Expiry
_clck Microsoft Clarity Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 1 year
_clsk Microsoft Clarity To store and combine pageviews by a user into a single session recording. 1 day
_fbp Facebook To store and track visits across websites. 3 months
_gcl_au Google Adsense To store and track conversions. persistent
_uetsid Bing Ads To store and track visits across websites. 1 day
_uetvid Bing Ads To store and track visits across websites. 16 days

We use the following analytics cookies

Cookie Provider Purpose Expiry
_ga Google Analytics To store and count pageviews 2 years
_gat_gtag_UA_137475167_1 Google Set by Google to distinguish users. 1 day
_gid Google Analytics To store and count pageviews. 1 day

How can I manage my preferences?

You can change your preferences at anytime by clicking on the cookie icon on the left hand side of the website. You will also be asked your preferences when you first visit our website