Welcome to Pet Id Tags Express Terms & Conditions 

• Accepting these terms
• Trading address
• Privacy statement
• Order confirmation
• Online security and payments
• Delivery
• Damaged goods
• Risk and ownership
• Refund policy
• After Sales
• Prices
• Trade descriptions
• Representations, Warranties and Limitation of Liability
• Intellectual property
• Third party links

Accepting these terms:

Please read these Terms and Conditions carefully as by using any part of this Website, including completing any customer registration with us and/or placing any order on the Website, you will be deemed to have understood and agreed to be bound by these Terms. 

If you do not agree with these Terms, then you must cease use of this Website immediately. These Terms are a contract between us and you may wish to print a copy for future reference. For the avoidance of doubt, please note that each time you access this Website (for whatever reason) you will be deemed to have accepted these Terms. 

We may revise these Terms at any time by updating this posting. You should therefore check this Website from time to time to review the then current Terms to ensure that you are at all times fully aware of our current Terms. Any changes are effective immediately upon posting to the Website. 
Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Website. 

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Trading Address:

Guy’s Magnets Ltd T/A Pet ID Tags Express
Unit 11 Bath Road Business Centre,
Bath Road,
SN10 1XA

Please use our trading address for all correspondence.

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Privacy: 

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We use the information you give us to process your orders and to provide you with the best possible service.

We may use the information we collect to occasionally notify you about important functional changes to the Westie Gifts web site, new services and special offers. 

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. 

If you would rather not receive optional communicatons, you may opt out by ticking the appropriate box on your personal account information pages. See My Account for your preferences

As with most sites these days, cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected them.

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

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Order Confirmation:

You place your order by clicking on the submit order button at the end of the on-line order process. You will be guided through the process of placing an order by a series of simple instructions on the Website.

Once you have placed your order, we will send to you an acknowledgement email detailing the Goods that you have ordered, a payment reference and the value of your order which will be debited from your credit/debit card.

Unless we have notified you that we are not able to accept your order, or you have canceled your order in accordance with the Cancellation and Returns Procedures set out below; our acceptance of your order and the completion of the contract between you and us, will take place at the time and date that we notify you by e-mail informing you we have dispatched the Goods ordered by you. 

The deemed time and date of receipt by you, shall apply regardless of whether, for reasons beyond our control, you have not received that email.

Every effort is made to ensure that your order is dispatched by the next working day (Mon-Fri) of receipt of the order (subject to events that are beyond our reasonable control) and when payment has been cleared. You will be sent an invoice/receipt with the goods ordered. 

If we are unable to fulfill your order following our order acknowledgement we will contact you by email to advise you of this as soon as possible. You will be given a full refund of what you have paid in relation to any such non-fulfilled order. 

Please note: All invoices will be sent with the products unless requested otherwise. If you would prefer the invoice not to be sent with the order please write in the customer comments section when going through the checkout: DO NOT SEND INVOICE TO THE DELIVERY ADDRESS  

If you need to contact us simply log onto our website at Contact Us for all details.  

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Online Security Payment System:

We use WorldPay and Pay Pal  as our payment system. 
All the credit card information is processed by WorldPay, no credit card data is held by us in any form. 

WorldPay has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that your customer's details remain secure throughout the transaction process. 

Communication between the shopper and WorldPay is encrypted to the maximum strength supported by the shopper's browser using TLS or 128 Bit SSL. Shoppers are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provide the right for shopper to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.

WorldPay supports the full range of fraud-prevention methods including online transaction authorisation and cardholder verification. The WorldPay  payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data.

WorldPay accepts payments from Visa, MasterCard, Visa Delta, Maestro/Switch, Visa Electron and Solo.

If paying by credit or debit card please provide your billing address your card provider holds on file. 

You confirm that the credit or debit card being used is yours. We cannot be liable for any unauthorised transactions nor can we be held liable for any denied payments which are a result of the information provided by you.

All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or subsequently refuses to, or does not, for any reason, authorise payment to us, we will contact and inform the card holder.

We shall not be responsible for any costs or inconvenience caused by a subsequent delay, denial or payment or subsequent non-delivery of any goods on the basis of the above.

Pet Id Tags Express shopping site is fulfilled by Bell Gift Group, this name may appear on your credit/debit card statement.

Should you any queries, please Contact Us

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Damaged Goods:

You should inspect the Goods when you receive them for damage or defects. In the unlikely event that your order is incorrectly shipped or found to be damaged or defective, you need to contact us within 2 working days of receipt to qualify for a refund. 

We will send you a replacement pair as soon as possible or issue you a full refund, including the original postage paid and postage of sending the items back (if a receipt is enclosed), on all ‘faulty' or ‘incorrectly supplied' items.

All returns must be notified in writing and accepted by us before they are sent back, please raise a ticket request at the Contact Uspage.

Wrap the items securely in their original packaging where possible and affix our ‘Returns Label'. We strongly recommend that returns are sent by 'insured registered delivery'. Please obtain ‘Proof of Postage Certificate' from your post office as we cannot be held responsible for parcels lost on return to us and will only issue a refund for the goods once they are in our possession..

We are not responsible for return postage other than for incorrectly supplied, defective or damaged Goods. Return postage for Goods returned for any other reason shall be solely at your cost.

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Risk and Ownership: 

Risk of damage or loss of the Goods shall pass to you on delivery or, if you fail to take delivery of the Goods, at the time when the Goods are delivered (or delivery is attempted) to you in accordance with your instructions.

Title in the Goods shall pass to you upon delivery of the Goods and on our receipt of full payment. Legal ownership of the Goods will immediately revert to us if we refund any such payment to you or if the Goods are returned in accordance with any cancellation, refund, return or exchange policy as posted on this Website. 

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Refund Policy:

Non Faulty Goods

We really want you to be happy with your chosen products, and we do understand that sometimes you may just change your mind or that it is just not suitable for yourself or the person you are buying for.

You can return your products for an exchange or for a full refund of the purchase price (excluding postage and gift wrapping) within 14 days of receipt, on the condition that the goods are returned to us in their original presentation boxes, unused and returned to us in the same condition they were received.  

Wrap the items securely in their original packaging where possible and affix our ‘Returns Label'. We strongly recommend that returns are sent by 'insured registered delivery'. Please obtain ‘Proof of Postage Certificate' from your post office as we cannot be held responsible for parcels lost on return to us and will only issue a refund for the goods once they are in our possession..

We are not responsible for return postage other than for incorrectly supplied, defective or damaged Goods. Return postage for Goods returned for any other reason shall be solely at your cost.

Faulty Goods

You should inspect the Goods when you receive them for damage or defects. In the unlikely event that your order is incorrectly shipped or found to be damaged or defective, you need to contact us within 2 working days of receipt to qualify for a refund. 

We will send you a replacement pair as soon as possible or issue you a full refund, including the original postage paid and postage of sending the items back (if a receipt is enclosed), on all ‘faulty' or ‘incorrectly supplied' items.

All returns must be notified by the ticket notification system and accepted by us before they are sent back. Please contact to raise a ticket request.

Wrap the items securely in their original packaging where possible and affix our ‘Returns Label'. We strongly recommend that returns are sent by 'insured registered delivery'. Please obtain ‘Proof of Postage Certificate' from your post office as we cannot be held responsible for parcels lost on return to us and will only issue a refund for the goods once they are in our possession..

We are not responsible for return postage other than for incorrectly supplied, defective or damaged Goods. Return postage for Goods returned for any other reason shall be solely at your cost.

Upon receipt of return confirmation, please forward your return to the following address: 

Guy’s Magnets Ltd T/A Pet ID Tags Express
Unit 11 Bath Road Business Centre,
Bath Road,
SN10 1XA
Receiving your Refund

We will contact you by email when your refund has been processed. 
All refunds will be paid with receipt of the goods and within 30 days, or where applicable replacement Goods will be despatched to you as soon as possible, with no further costs to you.

Customers are required to take reasonable care of the goods whilst they are in their possession. 
We will not accept any responsibility for loss or damage to Goods returned in this way until they are received at our above address. 

If you have any queries about our delivery and/or refund policy we are always happy to help. 

Please see our contact us section for further details. 

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After Sales:

We take customer satisfaction very seriously. If you have any questions or complaints are team is always here to help. 

Please Contact Us using our ticket helpdesk and we will resolve any issues. 

Alternatively you can write to us:

Guy’s Magnets Ltd T/A Pet ID Tags Express
Unit 11 Bath Road Business Centre,
Bath Road,
SN10 1XA

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Prices:

All our prices include VAT at the current rate and by default, all prices are displayed in UK pounds sterling. 

You will pay the delivery charges by the method specified in your order for transport and packaging as quoted on the Pet Id Tag Express website on the date of acceptance of the order.

We reserve the right to update prices on the website, which cannot be guaranteed for any period of time. We make every effort to ensure prices and availability of our products is correct at the point in which you place an order.

We reserve the right to withdraw any goods from the website at any time. 

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Trade Descriptions:

We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system.

While we take all possible care to reproduce and describe items accurately, we cannot be held liable for printing errors. In some cases slight variations in actual goods may occur.

We try to include as much information as we feel necessary for you to make an informed choice. The colours on your screen and any product descriptions should be used as a guide only.

In addition, due to the fact that the products are made of natural ingredients and components, slight variations may occur in actual Goods. All dimensions are approximate. 

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Representations, Warranties and Limitation of Liability:

The Website is presented on an "as is" basis. We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms or the Website, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent that such representations and warranties are not excludable by law.

The information displayed is of a general nature and is not intended to address your particular requirements or constituting any form of advice, recommendation or arrangement by us.

We make all reasonable efforts to ensure that the information on our Website is accurate and up to date. However, you should always independently check any information before you rely on it.

We do not represent or warrant that the information accessible via this Website is accurate, complete or current and we do not accept liability for any loss whatsoever arising from any inaccuracy or information that is out of date.

In particular, you agree that, to the fullest extent permitted by applicable law and save in respect of death or personal injury arising from our negligence, neither us nor any of our parents, affiliates, subsidiaries, directors, employees, shareholders, agents or other representatives shall be responsible or liable under any circumstances, for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages), or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise in connection with your use of this Website and its services.

The limitation of liability noted at the clause above shall also be extended to include any use in connection with your use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Such limitation of liability shall also extend to any events beyond our reasonable control including any restricted or non-access to this Website due to service interruptions. You agree to indemnify and hold us and (as applicable) our parents, subsidiaries, affiliates, officers, directors, agents, representatives, shareholders and employees harmless from any claim or demand, including any legal fees, made by any user (registered or otherwise) or third party due to or arising out of your breach of these Terms (including any documents incorporated by reference), your violation of any law or the rights of a third party or any breach of your representations and warranties as contained herein.

Although we accept that we are obliged to take every reasonable step to ensure authenticity of your credit/debit card transactions, we are not held liable for any damage or loss due to any misuse by any other person of your credit or debit card details. 

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Intellectual Property:

You acknowledge and agree that all intellectual property and other proprietary rights (including, but not limited to, copyright and trademarks) and all technical, business or similar information (including but not limited to, all designs, documents, photographs and other materials relating to the Goods) created by us (and or any applicable licensors) shall be, and shall remain our property (or the property of our licensors, as applicable).

All design, text, graphics, layout, software and all other materials on this Website are protected by copyright, trademark and other proprietary rights and belongs to us (or our licensors, where applicable) and all such rights remain reserved.

We give no permission in respect of the reproduction or use for any purpose of any brand names, product names, designs or other material shown on this Website in which intellectual property rights subsist. Unless otherwise stated, users may view, print and download the contents for their own personal, non-commercial use only; the contents must not be used for commercial or business purposes or incorporated in any work or in any publication in any form without prior written permission from us or any applicable licensor or copyright owner. 

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Third Party Links: 

We have no influence and are not responsible for the content of any off-Website pages or any other websites linked to or from the Website.

Our Website may contain links to other internet sites operated by third parties. 
We may provide such links for your convenience only, and links from this Website to any other website do not imply that we approve of, endorse, or recommend that website.

We assume no responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. 

Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. 

Our website can be accessed via hyperlinks from third parties, without prior knowledge to us. We hold no responsibility for the design, content or any information contained on the website of such third parties.

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- Welcome to Pet Id Tags Express -     

Expertly engraved Pet Tags for Dog, Cats, Horses and their Humans! 

• More unusual pet identification tags than anywhere else in the UK
• Constantly changing pet tag range
• Same day tag shipping
• Endless personalisation options - choose your own font, adapt our designs - no problem let us know
• Bespoke and custom design pet tag designs service
• Name tags for Dogs, for cats for horses and other pets
• Fast Global DHL Shipping - on all international Pet Id Tag Orders

We are pet lovers who run a small family business. We’ve been making and supplying quality engraved gifts and accessories since 2007 and have 1000’s of happy customers all around the world. Our tags can be found on pawfect pets everywhere! There’s pets in Canada, Australia, Denmark, Spain and many many more countries.

 We love creating new and unusual design Pet Tags, sometimes luxury, sometimes fun and sometimes cute; but always with the objective of providing quality, durability and practicality to our customers.

 With pet tags in a range of price points from £4.99 to £14.99 there is something for every pet, pet owner and budget. All of our pet name tags come with FREE engraving so the price you see if the price that you pay. You can trust that our pet tags are designed to the highest quality, offer long-lasting durability and come with a satisfaction guarantee.

 Whatever tag you choose we’re sure that you’ll be delighted when it arrives. We’re very social and love to see pictures of your fabulous pets wearing our products please share them with us and our followers on Facebook and Instagram @petidtagsexpress

If you’re looking for something really unique then please get in touch and talk to us about how we might customise our existing designs for you. Our state of the art engraving machines can use most common fonts and we can also engrave icons and logos

For bespoke and custom tags we can also help. With expertise in custom manufacturing since 2007 you can rest assured that we will deliver a quality product. We’ve worked with several customers who’m we helped to realise their bespoke logo and corporate branding tags. We often have minimum orders quantities for bespoke shape designs but why not talk to us about your ideas and let us share our expertise with you?

With such an extensive range of engraved pet tags to choose from you’re sure to find what you’re looking for but just in case you’re looking for something extra special then our bespoke and customer range allows you to make it really personal. 

Pet Id Tags Express Delivery Information

As a Feefo Gold Service Award winners, service is important to us. We aim to dispatch your tags as quickly as we can. For most engraved pet Id tag orders received before 1pm (Mon-Fri) we ship them on the same day. 

Tag Dispatch Times

We normally dispatch most engraved pet name tags orders placed before 1pm on the same day (Mon-Fri) We do not ship on weekends or any UK public Holidays all orders will be processed on the next available working day 

Stock Items such as pet collars and leads are also shipped same day (Mon-Fri) for orders received before 1pm

Other personalised Gifts are normally dispatched in 1-5 working days (Mon-Fri) from order receipt. Some may take longer please read the product description for full details where we detail if particular personalised Westie Gifts will take longer to dispatch.

Dispatch times are intended as a guide and are not guaranteed, frequently items are dispatched in shorter times and on occasion some items, personalised items or large orders may take a little longer. Busy trading times such as Christmas, etc may also lead to longer than normal dispatch times.

Please allow for delivery time in addition to dispatch time when ordering your items.

Pet Id Tags are classed as small items and to keep our prices competitive are shipped with the Royal Mail in the UK.

*Excludes Channel Islands, Isle of Man, UK Highlands & Islands, Northern Ireland - 1-2 days is a guide and is not guaranteed on occasion delivery may take longer due to the service provider please consider this prior to making your order.

Please remember that our Royal Mail delivery times are estimates only. Sometimes, especially during busy times of the year, Royal Mail First Class delivery can take up to 3 working days, and Royal Mail Standard delivery can take up to 5 working days. Neither Standard delivery or Fist Class Delivery estimated times are guaranteed.

Our Next Day service is only available on selected items and gifts.

Please remember to allow for dispatch time as well as delivery time when ordering your items.

International Delivery

We deliver most of our products and gifts internationally. It ‘s easy to choose international delivery at the check out stage.

	Location	Small postage	Normal postage	Big postage
	Delivery in Europe Delivery time: Normally delivered within 7 Days	£ 2.99	£ 11.99	£ 15.99
	Delivery to the U.S.A Delivery time: Normally delivered within 7-10 Days	£ 4.99	£ 13.99	£ 19.99
	Delivery to Asia/Australia Delivery time: Normally delivered within 7-10 Days	£ 4.99	£ 13.99	£ 20.99

I want my order delivered to another address

You can choose a different delivery address when you go through the checkout. This is helpful should you need your order delivering to a work place or for your purchase to go direct to someone as a gift. Please note: unless asked otherwise the invoice will be sent with the purchase. 



I need my order by a specific date

If you need a purchase by a specific date to avoid disappointment we strongly recommend our Special Next Day (Mon-Fri) Delivery Service or our Next Day Saturday Service

Personalised Products & Gifts Delivery

If you order personalised products or gifts they may take a little longer to dispatch because we have to prepare them just for you. If you order non-personalised items on occasion they may be dispatched separately from your personalised gifts.

Our Next Day service and Guaranteed Saturday delivery service may not be available on all of our personalised products.

I’ve not received my order

Please refer to the Delivery Times section on this page to check the estimated delivery time guidelines. Please note that deliveries to some locations may take longer and all deliveries may take longer than usual at busy times of year.

 If your order still hasn’t arrived then please contact us to let us know that you’ve not received your order. We will discuss with you how we will put things right.

Disclaimer – Important Please Read

Whilst we will do everything we possibly can to ensure that your items or gifts arrive within the estimated delivery times, Pet Id Tags Express  accepts no responsibility or liability whatsoever for any delays to the estimated delivery times caused by third parties (including Royal Mail or other courier companies) that we may use to deliver your order.

Pet Id Tags Express Delivery Information

BREXIT - Shipping to EU Countries

Shipments from the U.K to the E.U may be subject to customs or local tax payments and/or courier surcharges upon delivery to the detsination country. We are unable to advise the cost of any surcharges as they vary by region. All charges are the responsibility of the purchaser and WestieGifts.com will not refund any charges levied in the delivery country. You are advised to contact your local tax website for more information prior to placing an order.

FAST GLOBAL SHIPPING 

We aim to dispatch your tags as quickly as we can. For most engraved pet Id tag orders received before 1pm (Mon-Fri) we ship them on the same day. We do not ship on weekends or any UK public Holidays all orders will be processed on the next available working day 

Tag Dispatch Times

We normally dispatch most engraved pet name tags orders received before 1pm on the same day (Mon-Fri)  We do not ship on weekends or any UK public Holidays all orders will be processed on the next available working day 

Stock Items such as pet collars and leads are also shipped same day (Mon-Fri) for orders received before 1pm

Other personalised Gifts are normally dispatched in 1-5 working days (Mon-Fri) from order receipt. Some may take longer please read the product description for full details where we detail if particular personalised Westie Gifts will take longer to dispatch.

Dispatch times are intended as a guide and are not guaranteed, frequently items are dispatched in shorter times and on occasion some items, personalised items or large orders may take a little longer. Busy trading times such as Christmas, etc may also lead to longer than normal dispatch times.

Please allow for delivery time in addition to dispatch time when ordering your items.

If you have a question about shipping times, then please get in touch and we'll be happy to assist you 

International Delivery

We deliver most of our products and gifts internationally. It ‘s easy to choose international delivery at the check out stage.

	Location	Standard Tracked Service	Normal postage	Big postage
	Delivery in Europe  Delivery time: Normally delivered within 7 Days	£ 4.50	£ 11.99	£ 15.99
	Delivery to the U.S.A  Delivery time: Normally delivered within 7-10 Days	£ 5.99	£ 13.99	£ 19.99
	Delivery to Asia/Australia  Delivery time: Normally delivered within 7-10 Days	£ 5.99	£ 13.99	£ 20.99

Pet ID Tags Express Returns Information

 - Pet Id Tag Returns

As a valued customer we want you to be happy with your order and delighted with your pet id tag. If for any reason you're not completely satisfied then please contact us on 01736 799089 (mon-fri 9-3) so we that can discuss how we might put right your concerns. Alternatively you can email us info@bellgiftgroup.com

 - Return of Pet Id Tags and Personalised Items

The heart of our business is customised Pet Id Tags and engraved items which are are personalised just for you. If there is problem with your engraving on your Pet Id Tag(s) or personalised item(s) please contact us within 48 hours of receiving it so that we can discuss with you how we put it right for you. 

All personalised items are non-returnable unless they are faulty or damaged because they have been made or customised especially for you.

We may ask you to email us us a picture of any damage or of the engraving on your pet id tag to help us in assisting you.

We have a no quibble guarantee so if it's faulty or incorrectly engraved we will replace it free of charge. Please contact a member of the PET ID Tags Express team for assistance on 01736 799089 or email info@bellgiftgroup.com

 - Return of Non-Personalised Items

If you’re items are not personalised and if you are not completely satisfied with the product(s) you’ve bought then simply return it to us in an unused condition with all labels and packaging at any time within 14 working days of receipt. Please ensure that you include your name and order details with the return to enable us to identify your order promptly. It would be helpful if you would let us know why you are returning it, for example incorrect size or colour not as expected etc this helps us to refine our products to ensure that we are meeting our customer need and expectations.

Should you return an item because of an error on our part or if it’s defective, then we’ll refund the full value of the item and your costs in returning it to us.

If you have any questions about returning items to us or refund procedures then please do give us a call on 01736 799089 or email info@bellgiftgroup.com

 - Refunds

A full refund will be made for goods that are returned within 14 days of receipt on the condition that the goods are returned to us in their original presentation boxes, unused and returned to us in the same condition they were received. 

Wrap the items securely in their original packaging where possible and affix a return address label. We strongly recommend that returns are sent by 'insured registered delivery'. Please obtain ‘Proof of Postage Certificate' from your post office as we cannot be held responsible for parcels lost on return to us and will only issue a refund for the goods once they are in our possession..

We are not responsible for return postage other than for incorrectly supplied, defective or damaged Goods. Return postage for Goods returned for any other reason shall be solely at your cost.

We usually process refunds with 2 working days of receipt of the items. It may take up to 3 working days for the refund to appear in your account this is at the discretion of the merchant i.e paypal and is out of our control.

If you have any questions about returning items to us or refund procedures then please do give us a call on 01736 799089 or email info@bellgiftgroup.com

 - Faulty Goods

In the unlikely event that your order is incorrectly shipped or found to be damaged or defective, should contact us normally within 2 working days of receipt to let us know about the problem and we will work with you to resolve it. We may ask you to email us a photograph of the damage or to return the items to us. We will work with you to resolve the issue as quickly as we can.

We may send you a replacement pair as soon as possible or issue you a full refund, including the original postage paid and postage of sending the items back (if a receipt is enclosed), on all ‘faulty’ or ‘incorrectly supplied’ items. 

Please use email or telephone us to discuss the issue. 

Please wrap the items securely in their original packaging. We strongly recommend that returns are sent by 'insured registered delivery'. Please obtain ‘Proof of Postage Certificate' from your post office as we cannot be held responsible for parcels lost on return to us and will only issue a refund for the goods once they are in our possession..

We are not responsible for return postage other than for incorrectly supplied, defective or damaged Goods. Return postage for Goods returned for any other reason shall be solely at your cost.

If you have any questions about returning items to us or refund procedures then please do give us a call on 01736 350 274 or email info@bellgiftgroup.com

Confirmation of your return will be received via automated email from our system.

please send your return to the following address: 

Returns Department

Bell Gift Group

Tolcarne 

St Anta Road

St Ives

Cornwall

TR26 2LE

 - Receiving A Refund

All refunds will be processed upon the receipt of the goods normally within 2 working days of receipt, or where applicable replacement Goods will be dispatched to you as soon as possible. It may take up to 7 working days for the refund to appear in your account this is at the discretion of the merchant i.e paypal and is out of our control.

Customers are required to take reasonable care of the goods whilst they are in their possession. We will not accept any responsibility for loss or damage to Goods returned in this way until they are received at our above address.

If you have any queries about our delivery and/or refund policy we are always happy to help.

If you have any questions about returns or refunds then please see our contact us on 01736 799089 or info@bellgiftgroup.com 

This page is to help your shopping experience with us and answer some of the commonly asked questions that we get on payments. If you don't find an answer to your question then email us and we will reply promptly.

How do I pay with my credit / debit card? 

All our card transactions are processed by WorldPay , one of the largest independent Payment Service Provider in the country, providing card payment solutions for thousands of online and mail order businesses across the UK.

Cards we accept

Please note, we now accept payments via PAYPAL, simply follow the checkout procedure for quick, easy and secure payment.

What appears on my credit card/bank statement? 
Are my details secure? 

WorldPay's systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands. 

When you purchase from us, your credit card or banking statement will be debited with our parent company name 'Bell Gift Group'

What currencies can I pay in? 

All prices shown on the website default to GBP pounds sterling, you may however change your currency using the currency selector provided on every page. Presently we can accept payment via GBP Sterling, US Dollars and Euros. Your debit/credit card will be debited in UK pounds sterling using the current exchange rate. 

Welcome to Pet Id Tags privacy policy. Everybody hates junk mail, we don't like receiving any and we certainly don't intend to send any either !

GDPR PROCEDURES
As from 25 May 2018 any changes in data recorded for customers, employees and suppliers in the EU must be recorded and those records retained in accordance with our Privacy Policy. Any data held prior to 25 May 2018 has been recorded properly and held securely as can be seen by the Data Audit carried out.
Additional Customer Details.
As from 25 May 2018 if there is a new customer they must agree positively to our Privacy Policy before registering any of their data. This positive agreement must retained and filed so it can be referred to at any time.

Customer Requests
If a customer asks for the data we hold about them this must be given to them within 24 hours and a record kept that the information has been passed and what information was given. If a customer asks for their information to be deleted this must be confirmed in writing within 24 hours and a record kept of this. (When customer records are requested to be deleted and this customer has previously had transactions with us the accounting records must be retained for legal reasons and this information must be passed on to the customer) The customer records in the website and newsletter software must be deleted.

Privacy Policy
The Privacy Policy must be updated at least on an annual basis. If matters arise prior to a review the Privacy Policy can be amended. If there any changes required these must also be made to the Privacy Policy on the website.
Breach of Data 
If there is a breach of the data held by Bell Gift Group, this must be first assessed as to whether it is a serious breach or not. If it is not a serious breach then actions must be taken to stop this breach in the future.
If the breach is a serious breach then the ICO must be told within 72 hours and any individual also informed within 72 hours. An action plan must then be made to minimise any breaches in the future


DATA PRIVACY NOTICE

Bell Gift Group

1. Your personal data - what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller's possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the "GDPR").

2. Who are we? 
Bell Gift Group is the data controller (contact details below). This means it decides how your personal data is processed and for what purposes.

3. How do we process your personal data?
Bell Gift Group complies with its obligations under the "GDPR" by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: -
" To enable us to inform you or any changes to our trading policies;
" To enable us to inform you of any changes in prices; 
" To enable us to inform you of any new products; 
" To inform you of any events and exhibitions we are attending; 
" To inform you of any event that may change the basis of trading with us;
" To allow you access to our trade only website;
" To allow you to order on our website;


4. What is the legal basis for processing your personal data?
" Explicit consent of the data subject so that we can keep you informed about news, events, changes to our trading policies, new products and changes in prices.
" Processing is necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement;
" Processing is necessary completing orders, deliveries and returns:

5. Sharing your personal data
Your personal data will be treated as strictly confidential. We will not share your data with third parties.

6. How long do we keep your personal data ?
We keep data in accordance with the ''GDPR'' and we keep it until you request us to delete it or alter the data that we hold about you.


7. Your rights and your personal data 
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -
" The right to request a copy of your personal data which Bell Gift Group holds about you; 
" The right to request that Bell Gift Group corrects any personal data if it is found to be inaccurate or out of date; 
" The right to request your personal data is erased where it is no longer necessary for Bell Gift Group to retain such data;
" The right to withdraw your consent to the processing at any time
" The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [Only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means].
" The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
" The right to object to the processing of personal data, (where applicable) [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics]
" The right to lodge a complaint with the Information Commissioners Office.

8. Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

9. Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact the The Managing Director Bell Gift Group, Tolcarne, St Anta Road, St Ives TR26 2LE 01736 799089

COOKIE POLICY

What are cookies?

Like most websites, we use cookies to collect information. Cookies are small data files which are placed on your computer or other devices as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and to help you shop with us online.

Types of cookies we use:

We do not use cookies that contain any information that personally identifies you.

The cookies used on the website fall into 4 groups:

Functional cookies
Functional cookies are strictly necessary to provide the services of the shop, as well as for its correct functioning

Advertising cookies
Advertising cookies collect information about the advertisements shown to users of the website.

Analytical cookies
Analytical cookies collect information about the user's browsing experience in the shop.

Performance cookies
Performance cookies are used to improve the browsing experience and optimise the operation of the shop.

How we use cookies

We may use the information we obtain from your use of our cookies for the following purposes:

    to recognise your computer when you visit the website
    to track you as you navigate the website, and to enable the use of any e-commerce facilities
    to improve the website’s usability
    to analyse the use of the website
    to personalise the website for you

Third party cookies

When you use the website, you may also be sent third party cookies.

Our advertisers and service providers may send you cookies. They may use the information they obtain from your use of their cookies:

    to track your browser across multiple websites
    to build a profile of your web surfing
    to target advertisements which may be of particular interest to you.

We use the following advertising cookies:

We use the following analytics cookies

How can I manage my preferences?

You can change your preferences at anytime by clicking on the cookie icon on the left hand side of the website. You will also be asked your preferences when you first visit our website

 You can discuss your order with us info@bellgiftgroup.com

We thank you for supporting our small family business - Best Wishes from Cornwall x

Quality Engraved Pet Tags - 600+ Designs - Fast Delivery 

We’re the U.K’s largest Pet Id Tag Store with over 600 different designs we’ve got something for every pet personality and environment.

We've spent years sourcing our huge range of tags in every shape, colour, style, material and design to bring great quality pet tags with quality personalisation at value prices.

We love to get creative and have created many unique pet identity tags that you won't find anywhere else. If you're feeling creative or can't find what you're looking for then let us know and we'll happily create a custom design just for you and can engrave logos onto many of our pet tags.

Our range of pet identification tags are designed to last and are shipped fast! With so many unique and unusual pet tag designs for dogs and cat you’re sure to find the perfect tag with ease.

Our Promise

We're always working hard to deliver great products with great customer service and we learn from all the feedback that we receive through our independent customer reviews - read our what our customers think of our pet tags here

We hope you'll be delighted with your new pet identity tags - but if you're not let us know and we'll put it right for you with our No Quibble Guarantee

Pet identity tags for dogs, for cats, for horses and for humans you can shop for each using the category options below:

You can find pet tags in every available size from our tiniest designed for puppies, cats and small dogs at 19mm diameter to our large dog tag range, crafted from durable materials for the more robust dog breeds. And we have tags in all of the sizes in between to suit every pet and every lifestyle.

Every pet and every pet owner is unique. You want something different from your pet tag that's why our range provides so many different options and allows customisation options so that you can have your ideal tag your way.

Discover our most popular Pet ID Tag Ranges below 

What should I put on my pet tag?

We will engrave whatever you request on your pet id tag. But if you'd like some help no problem, take a look at one of our guides.

If you'd like to learn more about the UK law regarding dogs and Pet Identity Tags - please click this link here 

We've created a handy guide which provides tips and suggestions on pet tag inscriptions click this link to read our guide which should answer all of your questions

What is the law on pet tags in the U.K?

All dogs in a public place should have a collar inscribed with the owners name and address click this link to read our full guide on the Control of Dogs Order and what you must do to comply

How soon will I receive my Pet Id Tag order?

We ship orders received before 1pm Mon-Fri on the same day (excludes bank holidays). Our pet tags are normally delivered by Royal Mail and usually take 1-3 working days to arrive – please read full details of our delivery service on our deliver page click here to view

How much is delivery of pet tags?

This is dependent on your location and speed of the delivery option that you choose

-      View our UK shipping options here

-      View our international shipping options here

We frequently run FREE delivery offers on our website so makes sure that you’ve had a good look around to see if you can find a FREE delivery code.

What shipping method do you use?

For U.K orders we usually use Royal Mail

For International Orders we use DHL

-      View our UK shipping options here

-      View our international shipping options here

Can I upgrade to an express delivery option?

Yes you can for both U.K and international orders. 

Need it Fast? We offer a Next Day Dog Tag Service - select this option at the checkout and if you order your pet tag before 1pm it will be shipped same day for guaranteed next day delivery (mon--thurs)

For U.K orders a next day delivery option is available at the check out

For International Orders please contact us for an express delivery quote info@bellgiftgroup.com

-      View our UK shipping options here

-      View our international shipping options here

Can I ship my pet tag to a different address?

Yes no problem you can enter a different delivery address to the invoice address during the check-out process. If we can assist you with this then please contact us info@bellgiftgroup.com 01736 799089

Do you ship pet id tags internationally?

Yes we do click here to view our international shipping options

Where is my order?

We’re sorry if you haven’t received your order please check the estimated dispatch and delivery guidelines on our delivery pages

-      View our UK delivery guide here

-      View our international delivery guide here

If your delivery is outside of these guidelines please accept our apologies and please contact as us as soon as you can so that we can assist you to locate your order. 01736 799089 info@bellgiftgroup.com

Can I track my pet tag order?

Contact us and we will provide you with tracking information where possible.

Do you gift wrap pet tags?

Yes we do. If you choose our gift wrap service on the checkout page we will place your pet tag in a gift box, wrap it with ribbon, a bow and pop in a gift card. We will print a message on the card for you if you enter it into the information box whilst at the checkout. Our gift wrap service costs £2.99

What are the Pet tags made of?

We know that our customers all have different requirements and to satisfy this we have a huge range of pet id tags. Our pet name tags are made from a variety of materials, plastic, resin, brass, stainless steel, nickel, aluminium. Each material has different properties in terms of weight, durability and design.

We specify the materials of each tag in the product description and we have included the easy option to shop by material. Click this link to choose a specific material for your Pet Id Tag and shop for pet tags by material.

If you'd like some advice on the best material for your pet and your lifestyle then please do contact us and we'll be happy to help info@bellgiftgroup.com 01736 350 274

Can I customise my pet tag?

Yes, you can. All of our pet tags can be customised with a name, and details. For many of our tags we offer a font option. If your selected tag doesn’t have this option but you would like an alternative font then please let us know.

How much you can customise your pet tag will depend onthe size of the tag, the design and how much text you would like engraving.

We can also add icons such as hearts or stars etc so let us know if you’d like something special on your tag. Many of our plain tags can have logos or designs engraved onto them, if you’d like this option then please get in touch.

Can I add a logo or icon to my tag?

Yes you can to most of our pet id tags but some materials work better than others and it can depend on the complexity of the logo.

How much you can customise your pet tag will depend onthe size of the tag, the design and how much text you would like engraving.

Let us know your idea and we’ll be happy to help to make it a reality. We may charge a set up fee for importing and configuring logos into our software and scaling it onto the pet tag.

Can I change the font on my pet tag?

Yes, you can. For many of our tags we offer a font option. If your selected tag doesn’t have this option but you would like an alternative font then please let us know.

What font do you use on the pet tags?

We find that Bookman, Sego and Arial fonts work best and give a clear engraving result but we can do others. Most common fonts are compatible with our engraving software. If you’d prefer an alternative font then just let us know.

How will the engraving appear on the pet tag?

We engrave your pet tags with the inscription as you enter it into our system. We don’t correct spelling, grammar or add capital letters because sometimes our customers intentionally spell things in a particular way.

Your tag engraving may appear differently to our images because the size of the engraving will depend on the number or characters that you choose. The more characters and the more lines of text, the smaller the engraving will appear on the tag

We centre all text onto the tag

Can you engrave special characters onto my Pet tag?

Sometimes we can. We can engrave most common accented letters but some are not recognised by our software. If you would like to check this with us then please do contact us so we can advise you.

Please contact us on 01736 350 274 or info@bellgiftgroup.com as soon as you can. Please identify your order and provide a brief description of the problem so that we can assist you as quickly as possible.

How do I cancel my order?

We process orders quickly because our customers appreciate our quick dispatch and delivery times that you’d expect from a company with “express” in the name. We can process orders as early as 6am (U.K times) up to late into the evening. We also process some orders on weekends. If your order has already been processed and the tag engraved then regrettably we cannot cancel your order but may be able to refund any shipping costs if it hasn’t been collected by the delivery company.

If you wish to try to cancel your order we advise you to try as soon as possible by emailing info@bellgiftgroup.com or calling us on 01736 799089 - if it is out of hours then you should email us. We will try our best to retrieve your order before it has been engraved but we cannot guarantee that we will be able to do this on every occasion.

There is a problem with my order

Please contact us on 01736 799089 or info@bellgiftgroup.com as soon as you can. Please identify your order and provide a brief description of the problem so that we can assist you as quickly as possible.

Can I return my pet tag?

99% of our pet tags are customised specifically to a customers request. We do not accept the return of personalised items unless they are faulty. If you tag is not personalised then please return it to us in an unused condition with the original packaging within 14 days and upon receipt we will refund you. If there is a problem with your tag then please let us know as soon as possible.

Correction and replacement of pet tags

We do our best to ensure that your tag is delivered as you expect with the correct details as per your order confirmation engraved on it. On rare occasions mistakes happen, we hate it when they do, but are always quick to put it right for you. If we have made a mistake on your tag, or your order is not as expected then please let us know as soon as possible please do this by email to info@bellgiftgroup.com and include a photograph of the error along with your order number and we’ll gladly replace it free of charge at the next available opportunity

I’d like to speak to someone about my order?

No problem at all our friendly team are available to take calls Mon-Fri between 9am and 3pm outside of these hours you can reach us by email or leave a voice message which we will reply to on the next working day.

What guarantee do you offer on your tags?

Unsure about the law governing pet identification in the UK? Don’t know what you should put on your pet’s name tag?

No problem! Read our simple guide to U.K Law on Pet Identification and our guidance and suggestions on suitable pet tag engraving.

We will engrave whatever you request on your pet id tag, but if you'd like to learn more about the law then this guide should answer all of your questions.

U.K Control of Dogs Order 1992

We are forever surprised by the number of dogs that we see when we are out and about that are without a collar, an identity tag or both! Working within the Pet industry for so many years we have come to learn that many people simply aren’t aware of the U.K Control of Dogs Order 1992.

Don’t get a fine, get a tag!  - The Legal Requirements

You could be fined up to £5000 if you fail to comply with the law. To avoid this make sure that you follow these simple steps below.

All dogs (with the exception of some working dogs) are required to wear a collar and dog identification tag or other form of clear identification when in a public place.

Your dog must wear at pet tag even if they are microchipped. Microchipping your dog is also legally required and must be done along with their registration by the time they are 8 weeks old.

What to put on your dog’s identity tag

The minimum requirement to be compliant with the law is:

·         The name and address of the owner should be inscribed or written on the collar

·         Or the name and address of the owner inscribed on a plate, badge or tag attached to the collar

Because some addresses can take up a lot of space on small pet tags it is helpful to know that a House Number or Name and a Postcode are sufficient to identify and UK address.

Whilst not legally required, we would strongly advise also adding a contact telephone number to your pet tag. Many Council Dog Wardens recommend this to speed up the return of lost dogs.

Many of our customers do choose to have a telephone number, either home or for a mobile phone also engraved onto their pet’s tags. It’s not uncommon to have both a mobile and a landline number or the number of a relative as a back-up.

Including your Dog’s name on your pet tag

Choosing to have your dog’s name on your pet id tag is a personal choice. We will engrave whatever you request on your pet tag and many of our customers choose to have their dog’s name on the tag while others prefer not to in case their dog is stolen. It is a personal choice that you should consider from the perspective of your own circumstances. The Kennel Club recommends not including the dog's name on the tag but again it is your choice.

Exceptions to the Control of Dogs Order

There are some exceptions that apply to certain dogs who are exempt from having to wear a collar with ID Tag, they are:

• Any dog registered with the Guide Dogs for the Blind Association.

• Any dog while being used in emergency rescue work.

• Any dog while being used on official duties by a member of Her Majesty’s Armed Forces, HM Customs and Excise or the police.

• Any dog while being used for driving or tending cattle or sheep.

• Any dog while being used for the capture or destruction of vermin.

• Any dog while being used for sporting purposes.

• Any pack of hounds.

It is advisable to check how these exceptions may apply to you by contacting the Dog Warden at your local council who will advise you fully on the exceptions in you case.

We hope that this guide helps to clarify what you as a responsible dog owner must do to keep your dog safe and compliant within the law, but if we can help you in any way at all or provide any additional advice then please do get in touch, we’d love to hear from you. You can call us Monday to Friday during office hours on 01736 799089 or you can email us any time info@bellgiftgroup.com or we’re very social and active on Facebook and Instagram @petidtagsexpress 

We have over 500 different pet id tags to choose from and pride ourselves on having more engraved pet identity discs available to buy online than anyone else in the U.K.

We have every imaginable colour, shape and design. We also have an extensive range of sizes in our pet tag range, from tiny tags ideal for cats, puppies or small dog breeds right up to extra large Dog Id Tags for even the largest and most robust of breeds.

Pet Tag Engraving Guide 

At Pet Id Tags Express we use a variety of machines to custom engrave our tags. Mostly we use the latest technology machines to diamond engrave your inscriptions. This allows us to achieve a deeper-engraving. On occasions a laser engraver is used but our experience has taught us that the diamond engraving option is more durable and longer-lasting.

Are the pet tags deep-engraved?

Some of the tags are deep engraved, yes. Some of the fashion pet identity tags have a lighter engraving due to the material which will not take deep-engraved inscriptions. We engrave all of our tags as deep as possible and to achieve the most durable finish. How long the engraving will last can depend on the tag, the use and the environment it is exposed to. If you have any questions about the durability of pet tags please contact us so that we can advise you of the pet tag most suited to your pet, your lifestyle and the environment it will be used in.

Can I change the font on my pet tag?

Yes, you can. For many of our tags we offer a font option. If your selected tag doesn’t have this option but you would like an alternative font then please let us know.

What font do you use on the pet tags?

We find that Bookman, Sego and Arial fonts work best and give a clear engraving result but we can do others. Most common fonts are compatible with our engraving software. If you’d prefer an alternative font then just let us know.

How will the engraving appear on the pet tag?

We engrave your pet tags with the inscription as you enter it into our system. We don’t correct spelling, grammar or add capital letters because sometimes our customers spell things in a particular way.

Your tag engraving may appear differently to our images because the size of the engraving will depend on the number or characters that you choose. The more characters and the more lines of text, the smaller the engraving will appear on the tag

We centre all text onto the tag

Can you engrave special characters onto my Pet tag?

Sometimes we can. We can engrave most common accented letters but some are not recognised by our software. If you would like to check this with us then please do contact us so we can advise you.

Please contact us on 01736 350 274 or info@bellgiftgroup.com as soon as you can. Please identify your order and provide a brief description of the problem so that we can assist you as quickly as possible.

How much text can I put on my tag?

That depends on which pet tag you choose. Some can be engraved on one side, some on both and the number of characters and lines depends on the tag size and it's design features.

We provide a character limit and line limit for each of our tags. This is our advised maximum limit. Remember pet tags are relatively small items and the more characters and the more lines that you use, the smaller the text will appear on the actual tag. 

We automatically adjust the position and the size of each inscription on each tag to achieve the best result if you would like your text to appear legible and clear we recommend that you use only essential information.

Many customers have two tags which allows for more of the fun information or additional non-essential information to be inscribed on the 2nd pet tag. Keep engraved text as short as possible, or the font size will decrease

Can I customise my pet tag?

Yes, you can. All of our pet tags can be customised with a name, and details. For many of our tags we offer a font option. If your selected tag doesn’t have this option but you would like an alternative font then please let us know. We can also add icons such as hearts or stars etc so let us know if you’d like something special on your tag. Many of our plain tags can have logos or designs engraved onto them, if you’d like this option then please get in touch.

Can I add a logo or icon to my tag?

Yes you can to most of our pet id tags but some materials work better than others and it can depend on the complexity of the logo. Lt us know your idea and we’ll be happy to help to make it a reality. We may charge a set up fee for importing and configuring 

Questions about engraving Pet ID Tags 

If we can answer and questions about our tags, how we engrave them, their durability then please do contact us info@bellgiftgroup.com 01736 799089 one of our trained advisors will be happy to advise you on the most suitable tag for you and your pet and work with you to achieve the perfect engraving on your pet id tag.

As the U.K’s largest Pet Tag store, we engrave and dispatch thousands of pet name discs every year. Our tags for cats, dogs and horses are shipped around the world, far and wide.

Here’s some handy tips to consider when choosing a tag for your pets, based on our experience and the feedback of our many happy customers.

What breed and size of dog, cat or horse is the tag for?

Pet tags come in a range of sizes and are made from different materials. You should match the size of the tag to your dog . Ideally a dog tag should not get in the way or obstruct your dog's free movement or impede agility. Your dog should not be able to reach its tag nor chew on it. We all know that dogs love to chew!

Some tags may be too heavy for smaller pets whilst for larger dogs and working dogs you are advised to consider a more robust tag.

What environment will the pet tag be exposed to?

For harsh environments including frequent exposure to mud and wet conditions outside of normal domestic walkies we would recommend a stainless steel tag.

If your pet swims in rivers, lakes or the sea, again we would recommend a stainless steel tag as it is more durable and is more likely withstand the elements in the water.  

If your pet lives outdoors a solid brass or stainless steel pet id tag would be a good choice

If your pet has some exposure to the elements but not prolonged then our standard tags will be more than adequate for your needs

If you have more than one pet and they have a tendency to chew it is not unusual for dogs to chew each other's tags. Chewing will affect the longevity and durability of any pet tag.

For domestic pets any choice from our range will be suitable.

How often will the tag be worn?

Some pets wear a tag at all times whilst others just when outside of the home. This can alter the demands of the tag to endure and its wear.

For light use and relatively sedentary then any choice from our extensive range of Pet tags will meet your needs.

What is your lifestyle with your pet?

If you are particularly active engaging in outdoor sports, pursuits, water activities particularly in harsh and demanding environments then a stainless steel or solid brass pet tag is strongly recommended to withstand every thing that will thrown at it.

How much information do you want to put on your pet's tag?

The more information that you wish to have engraved onto your pet id tag the larger the tag recommended for it to be legible and clear. A double-sided tag is a good choice if you have a lot of details to communicate.

Do you prefer a Lightweight tag?

Our anodised aluminium pet tags offer a rainbow of colours, shapes and sizes. They are the lightest tags in our range but have good durability. So if it's a light weight tag that you're after then we would recommend that you consider an aluminium pet tag for your dog or cat.

What to put on your pet tag ?

Here at Pet Id Tags Express we engrave all kinds of messages for our customers. We will engrave whatever you request however if you’re in need of some advice or inspiration take a read through this informative guide.

Your Contact Details

The primary purpose of an engraved tag for your pet is to allow anyone who finds your pet should they stray or be separated from you to be able to easily contact you so that you can be reunited as quickly as possible

So, you should definitely put your telephone number as a minimum and your address.

Some addresses can be really long, but in the U.K the House number or name plus the postcode are all that are required to identify any address.

Are there any rules about what should be on a pet tag?

 In the U.K yes there are. The Control of Dogs Order 1992 makes it an offence for a dog to be in a public place without a collar inscribed with the owner’s name and address or a collar with a tag with the owners name and address. The fine for breaching this law could be up to £5000.

Most dog wardens and the Kennel Club advise that a contact telephone number is also added to the tag or collar.

Read our full guide to Pet Tags and the U.K Law by clicking this link 

Do I need to put I’m Chipped or Microchipped?

It is a popular choice by many of our customers and can be a useful way of alerting anyone who may find your pet to their chip which can in turn identify you. However it is not a legal requirement to put it on their tag. Stray dogs collected by local authorities and those found and taken to vets are normally scanned to read microchips as a routine. It’s the law in the U.K that all dogs over 8 weeks old are microchipped and registered. Therefore you are advised to ensure that the registration details connected with your pet’s chip are up-to-date particularly if you’ve moved or they’ve changed.

Medi-Alert, Pet allergies and Medical Conditions

If your pet has any medical conditions, has an illness, pet allergies, takes medication or requires any special care then it's strongly recommended that you put this information on their pet tag. It's important that should your pet stray or be lost that anyone who finds them is aware of any special care or attention that they may need before they can be safely retunred to you. You may need an additional tag or a two-sided tag to allow enough space to also put your contact details

At Pet ID Tags Express we have a range of specially designed pet tags to alert people to a medical conditions. They are called Medi-Alert Tags and they have the internationally recognised symbol of medicene, the caduceus symbol marked clearly as part of the tag design. This symbol is instantly recognisable because it has two snakes and wings on it.

A Medi-Alert pet tag is a simple way to alert anyone who may come into contact with your dog or cat that there is important information about their care that they should be aware of.

We always advise our customers that have dogs or cats with complex conditions to have two tags, one for identification and the other to detail the specific medical condition and simple instructions that would help in an emergency situation. Where possible the medi-alert pet tag should be on the top for easy identification.

Ordering a pet tag for dogs or cats with medical conditions from Pet ID Tags Express is easy click here to view our full range of Medi-Alert Pet Tags

Do Not feed Tags

If your're pet has allergies to specific foods or if you are managing their weight you may want to put do not feed on their pet tag.

This is a popular tag inscription for cat owners. Cats being social creatures if they are roaming cats often can be fed by others. People like to spoil pets both cats and dogs and you may prefer that certain treats are not given to them. It's quick and easy for our master engravers to engrave Please do not Feed or do not feed onto your pet tag. Simply enter the words on the page when you order and we'll put that on your tag for you no problem at all.

Moving home? Don't forget to update your dog's identity tag!

It’s really important if you are about to move home that you buy another tag with your new address engraved on it preferably before you move. If not before then as soon after as possible. A new home in a new location is likely to have a whole array of new scents for your dog which they are likely to be keen to explore. It will lack the known scents that orientate your dog to their location possibly making it more difficult for them to locate or retrace their path if they stray from your new home. Don’t forget your new home may not initially have as secure a permimeter as you need or appropriate gates and fencing this could make the possibility of your dog straying more likely. Make sure your dog’s tag is up to date so that in the unfortunate circumstances of them straying that you can easily be contacted.

Going on Holiday with your Pet?

If you have a holiday home that you visit frequently or for long periods it might be a good idea to get a second pet tag with the address and/or telephone number. Particularly if you are travelling overseas and have an international mobile telephone number.

Changed your telephone number?

It’s not unusual for people to change their landline or mobile telephone number. Make sure that your pet’s Id Tag is up to date with the new number.

Our Vets Numbers

Dog Walker

Doggie Day Care

Kennels or cattery

Funny Things to put on a pet tag